Can you provide free samples and how long?
Yes, we can offer free samples while the freight cost shall be paid by the buyer. Samples can be delivered within 3 days if we have ready stock.
Can you offer OEM services?
Yes, we provide OEM services including printing your logo on products or packages. The cost depends on your order quantity.
What is the typical lead time for orders?
For regular items, the lead time is usually 20 days. For OEM products requiring custom packaging or molds, it takes approximately 30-45 days.
What are your payment terms?
We accept TT (Telegraphic Transfer) and Western Union.
Do you have after-sales services?
Yes, we promise free replacement for any manufacturing defects. We are responsible for our delivered products within their valid shelf life.
How do you control product quality?
We perform 100% inspection during production, followed by random inspection and photo documentation before packing. Pre-production samples are also available for approval.